The Town Council will endeavor to successfully implement the Knightdale Strategic Plan. The Council will use the plan to guide its decision-making to ensure that their decisions are aligned with the objectives laid out in the plan. A key component of the plan is the identification and adoption of strategic priorities.
These priorities represent all projects/programs/initiatives necessary to fully realize the Focus Areas of the Knightdale Strategic Plan. The Town Manager will work, in conjunction with the Department Directors, to recommend priorities that advance the Town’s strategic vision. These departmental recommendations will be formalized in a Strategic Goals & Priority calendar that identifies each item along with a target fiscal year for completion. These strategic goals will be adopted by the Council annually.
The Town Manager has the overall responsibility for implementing the plan and will work in conjunction with the town staff to achieve the results envisioned by Council and the community. The Manager will facilitate an annual planning retreat for the Council, to ensure that the Knightdale Strategic Plan is a living document, which continually evolves to fulfill the mission and vision of our organization.
SAFE
Knightdale is a safe community, where residents feel secure throughout the Town, the crime rate is low, and public safety personnel have a positive relationship with the community. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
Convert Public Safety Center to Law Enforcement Center
| Police | Yes | Yes | FY2026 |
Maintain Insurance Service Office Public Protection Classification (ISO) of 2
| Fire | No | Yes | FY2026* |
Meet all CALEA, NCLEA, and NCLM Risk Review Compliance Requirements
| Police | No | Yes | FY2026* |
Complete a Pedestrian Lighting Study
| Development Services | Yes | No | FY2026 |
Acquire Land for the Relocation of Fire Station #2
| Administration Fire | Yes | Yes | FY2026 |
Support NC Vision Zero Initiative* Traffic safety approach focused on eliminating traffic deaths and serious injuries | Development Services Police Fire | No | Yes | FY2026* |
Deploy New Fire Apparatus in Service
| Fire | Yes | Yes | FY2027 |
Determine Location for Fire Station #5
| Fire | Yes | No | FY2029 |
*Represents annual commitment by the Town of Knightdale
CONNECTED & INCLUSIVE
Knightdale actively pursues balanced growth with exceptional design to maintain its small town feel and appearance. Through the creation of unique community spaces and a welcoming environment for entrepreneurs and small businesses, we are creating a connected and inclusive town. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
Support Local Entrepreneurs and Businesses
| Administration Development Services Community Relations | N/A | Yes | FY2026* |
Explore Missing Infrastructure Connections (Roadways, Sidewalks, Greenways, Utilities, etc.)
| Development Services Finance Public Works | Yes | N/A | FY2026 |
Deliver Comprehensive Specials Events Programming for Citizenry
| Recreation | Yes | Yes | FY2026* |
Develop “Welcome to Knightdale” Program
| Community Relations | Yes | Yes | FY2026 |
Complete Sidewalks Infrastructure Along:
| Development Services Finance Public Works | Yes | No | FY2026 |
Facilitate Citizen Engagement Commitments
| All Departments | No | No | FY2026* |
Expand Program Offerings for 13-18 Year Ages
| Recreation Police | No | No | FY2026 |
Install Street Clock in Downtown
| Public Works | Yes | No | FY2026 |
Facilitate Camp P.R.I.D.E.
| Police | No | Yes | FY2026* |
Explore Feasibility of Winter Décor as Local Economic Boost
| Public Works Recreation | TBD | No | FY2027 |
Adopt an Economic Investment Plan for Downtown
| Development Services Community Relations | Yes | No | FY2027 |
Develop Mass Transit Strategy
| Development Services | Yes | No | FY2029 |
*Represents annual commitment by the Town of Knightdale
SUSTAINABLE
Knightdale promotes the stewardship of its environment, the resiliency of its resources, and the maintenance of a financially sustainable government. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
Adopt a Knightdale Sustainable Plan
| Administration Development Services | No | No | FY2026 |
Partner with Wake County Housing Affordability & Community Revitalization
| Development Services | No | Yes | FY2026 |
| Receive Unqualified Financial Audit Opinion for FY2025 | Finance | No | Yes | FY2026* |
Complete Comprehensive Budget Document
| Finance | No | Yes | FY2026 |
Prioritize CAMPO Transportation Studies
| Development Services | N/A | No | FY2026* |
Develop Agritourism Strategy
| Community Relations Development Services | No | N/A | FY2026 |
Prioritize/Recruit Incubator Space for Small Businesses Seek approach opportunity with private development partner to realize facility. | Development Services | N/A | N/A | FY2026* |
Determine Future Use of Former Public Works Facility
| Administration Public Works Finance | Yes | No | FY2027 |
| Extend Widewaters Parkway over Railroad | Development Services | Yes | No | FY2029 |
*Represents annual commitment by the Town of Knightdale
ACTIVE & HEALTHY
Knightdale brings people together and boasts happy residents by promoting and sustaining a high quality of life and providing recreation and leisure activities to meet diverse interests. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
| Replace Playground at Knightdale Station Park | Public Works | Yes | Yes | FY2025 |
Complete Mingo Creek Greenway Extension
| Development Services Public Works Finance | Yes | Yes | FY2025 |
| Re-launch Farmer’s Market Program | Administration Community Relations | No | No | FY2026 |
Launch Cultural Arts Programming Partnership with the United Arts Council of Raleigh & Wake County
| Recreation | No | Yes | FY2026 |
Explore Feasibility of Developing Major Passive Park Facility – Hodge Road at I-87
| Development Services | Yes | No | FY2026 |
Explore Feasibility of Constructing a Skate Park
| Parks & Recreation Public Works | Yes | No | FY2026 |
Construct Croom Family Park
| Recreation Finance Public Works | Yes | No | FY2028 |
Construct Knightdale Community Center
| Recreation Development Services Public Works Finance | Yes | No | FY2028 |
ORGANIZATIONAL EXCELLENCE
Knightdale’s government is operated efficiently and transparently by outstanding employees who focus on excellent customer service and open communication. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
Relocate Human Resources and Finance Departments to The Lofts at Knightdale Station
| Administration Human Resources Finance | No | Yes | FY2025 |
Facilitate 2025 State of the Town Event
| Community Relations Development Services | No | Yes | FY2026* |
Maintain Commitment to Area Colleges/Universities
| Administration Human Resources Police Community Relations | No | Yes | FY2026* |
Support Succession Programming Commitments for Staff
| Administration Human Resources | Yes | Yes | FY2026* |
| Facilitate Annual Cultural Awareness and Appreciation Program | Human Resources | No | Yes | FY2026* |
Transition Strategic Planning and Performance Management Programs to a Comprehensive Digital Platform
| Administration | No | Yes | FY2026 |
Launch Centralized Webpage for Knightdale Regulatory Requirements
| Community Relations Development Services | No | Yes | FY2026 |
| Receive National GFOA Certificate of Achievement for Excellence in Financial Reporting (CAFR Program) | Finance | No | Yes | FY2026* |
Complete Citizens’ Financial Report (PAFR)
| Finance | No | Yes | FY2026* |
| Obtain AAA Bond Rating | Finance | No | Yes | FY2026 |
Obtain Commission for Accreditation of Parks and Recreation Agencies (CAPRA) Recognition
| Recreation | No | N/A | FY2027 |
*Represents annual commitment by the Town of Knightdale