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The Town Council will endeavor to successfully implement the Knightdale Strategic Plan. The Council will use the plan to guide its decision-making to ensure that their decisions are aligned with the objectives laid out in the plan. A key component of the plan is the identification and adoption of strategic priorities.
These priorities represent all projects/programs/initiatives necessary to fully realize the Focus Areas of the Knightdale Strategic Plan. The Town Manager will work, in conjunction with the Department Directors, to recommend priorities that advance the Town’s strategic vision. These departmental recommendations will be formalized in a Strategic Goals & Priority calendar that identifies each item along with a target fiscal year for completion. These strategic goals will be adopted by the Council annually.
The Town Manager has the overall responsibility for implementing the plan and will work in conjunction with the town staff to achieve the results envisioned by Council and the community. The Manager will facilitate an annual planning retreat for the Council, to ensure that the Knightdale Strategic Plan is a living document, which continually evolves to fulfill the mission and vision of our organization.
SAFE
Knightdale is a safe community, where residents feel secure throughout the Town, the crime rate is low, and public safety personnel have a positive relationship with the community. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
| Implementation Items Convert Public Safety Center to Law Enforcement Center
| Department(s) Police | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Maintain Insurance Service Office Public Protection Classification (ISO) of 2
| Department(s) Fire | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Meet all CALEA, NCLEA, and NCLM Risk Review Compliance Requirements
| Department(s) Police | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Complete a Pedestrian Lighting Study
| Department(s) Development Services | CIP Approval Required Yes | Funding Committed No | Target Date FY2026 |
| Implementation Items Acquire Land for the Relocation of Fire Station #2
| Department(s) Administration Fire | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Support NC Vision Zero Initiative* Traffic safety approach focused on eliminating traffic deaths and serious injuries | Department(s) Development Services Police Fire | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Deploy New Fire Apparatus in Service
| Department(s) Fire | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2027 |
| Implementation Items Determine Location for Fire Station #5
| Department(s) Fire | CIP Approval Required Yes | Funding Committed No | Target Date FY2029 |
*Represents annual commitment by the Town of Knightdale
CONNECTED & INCLUSIVE
Knightdale actively pursues balanced growth with exceptional design to maintain its small town feel and appearance. Through the creation of unique community spaces and a welcoming environment for entrepreneurs and small businesses, we are creating a connected and inclusive town. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
| Implementation Items Support Local Entrepreneurs and Businesses
| Department(s) Administration Development Services Community Relations | CIP Approval Required N/A | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Explore Missing Infrastructure Connections (Roadways, Sidewalks, Greenways, Utilities, etc.)
| Department(s) Development Services Finance Public Works | CIP Approval Required Yes | Funding Committed N/A | Target Date FY2026 |
| Implementation Items Deliver Comprehensive Specials Events Programming for Citizenry
| Department(s) Recreation | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Develop “Welcome to Knightdale” Program
| Department(s) Community Relations | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Complete Sidewalks Infrastructure Along:
| Department(s) Development Services Finance Public Works | CIP Approval Required Yes | Funding Committed No | Target Date FY2026 |
| Implementation Items Facilitate Citizen Engagement Commitments
| Department(s) All Departments | CIP Approval Required No | Funding Committed No | Target Date FY2026* |
| Implementation Items Expand Program Offerings for 13-18 Year Ages
| Department(s) Recreation Police | CIP Approval Required No | Funding Committed No | Target Date FY2026 |
| Implementation Items Install Street Clock in Downtown
| Department(s) Public Works | CIP Approval Required Yes | Funding Committed No | Target Date FY2026 |
| Implementation Items Facilitate Camp P.R.I.D.E.
| Department(s) Police | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Explore Feasibility of Winter Décor as Local Economic Boost
| Department(s) Public Works Recreation | CIP Approval Required TBD | Funding Committed No | Target Date FY2027 |
| Implementation Items Adopt an Economic Investment Plan for Downtown
| Department(s) Development Services Community Relations | CIP Approval Required Yes | Funding Committed No | Target Date FY2027 |
| Implementation Items Develop Mass Transit Strategy
| Department(s) Development Services | CIP Approval Required Yes | Funding Committed No | Target Date FY2029 |
*Represents annual commitment by the Town of Knightdale
SUSTAINABLE
Knightdale promotes the stewardship of its environment, the resiliency of its resources, and the maintenance of a financially sustainable government. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
| Implementation Items Adopt a Knightdale Sustainable Plan
| Department(s) Administration Development Services | CIP Approval Required No | Funding Committed No | Target Date FY2026 |
| Implementation Items Partner with Wake County Housing Affordability & Community Revitalization
| Department(s) Development Services | CIP Approval Required No | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Receive Unqualified Financial Audit Opinion for FY2025 | Department(s) Finance | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Complete Comprehensive Budget Document
| Department(s) Finance | CIP Approval Required No | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Prioritize CAMPO Transportation Studies
| Department(s) Development Services | CIP Approval Required N/A | Funding Committed No | Target Date FY2026* |
| Implementation Items Develop Agritourism Strategy
| Department(s) Community Relations Development Services | CIP Approval Required No | Funding Committed N/A | Target Date FY2026 |
| Implementation Items Prioritize/Recruit Incubator Space for Small Businesses Seek approach opportunity with private development partner to realize facility. | Department(s) Development Services | CIP Approval Required N/A | Funding Committed N/A | Target Date FY2026* |
| Implementation Items Determine Future Use of Former Public Works Facility
| Department(s) Administration Public Works Finance | CIP Approval Required Yes | Funding Committed No | Target Date FY2027 |
| Implementation Items Extend Widewaters Parkway over Railroad | Department(s) Development Services | CIP Approval Required Yes | Funding Committed No | Target Date FY2029 |
*Represents annual commitment by the Town of Knightdale
ACTIVE & HEALTHY
Knightdale brings people together and boasts happy residents by promoting and sustaining a high quality of life and providing recreation and leisure activities to meet diverse interests. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
| Implementation Items Replace Playground at Knightdale Station Park | Department(s) Public Works | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2025 |
| Implementation Items Complete Mingo Creek Greenway Extension
| Department(s) Development Services Public Works Finance | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2025 |
| Implementation Items Re-launch Farmer’s Market Program | Department(s) Administration Community Relations | CIP Approval Required No | Funding Committed No | Target Date FY2026 |
| Implementation Items Launch Cultural Arts Programming Partnership with the United Arts Council of Raleigh & Wake County
| Department(s) Recreation | CIP Approval Required No | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Explore Feasibility of Developing Major Passive Park Facility – Hodge Road at I-87
| Department(s) Development Services | CIP Approval Required Yes | Funding Committed No | Target Date FY2026 |
| Implementation Items Explore Feasibility of Constructing a Skate Park
| Department(s) Parks & Recreation Public Works | CIP Approval Required Yes | Funding Committed No | Target Date FY2026 |
| Implementation Items Construct Croom Family Park
| Department(s) Recreation Finance Public Works | CIP Approval Required Yes | Funding Committed No | Target Date FY2028 |
| Implementation Items Construct Knightdale Community Center
| Department(s) Recreation Development Services Public Works Finance | CIP Approval Required Yes | Funding Committed No | Target Date FY2028 |
ORGANIZATIONAL EXCELLENCE
Knightdale’s government is operated efficiently and transparently by outstanding employees who focus on excellent customer service and open communication. |
| Implementation Items | Department(s) | CIP Approval Required | Funding Committed | Target Date |
|---|---|---|---|---|
| Implementation Items Relocate Human Resources and Finance Departments to The Lofts at Knightdale Station
| Department(s) Administration Human Resources Finance | CIP Approval Required No | Funding Committed Yes | Target Date FY2025 |
| Implementation Items Facilitate 2025 State of the Town Event
| Department(s) Community Relations Development Services | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Maintain Commitment to Area Colleges/Universities
| Department(s) Administration Human Resources Police Community Relations | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Support Succession Programming Commitments for Staff
| Department(s) Administration Human Resources | CIP Approval Required Yes | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Facilitate Annual Cultural Awareness and Appreciation Program | Department(s) Human Resources | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Transition Strategic Planning and Performance Management Programs to a Comprehensive Digital Platform
| Department(s) Administration | CIP Approval Required No | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Launch Centralized Webpage for Knightdale Regulatory Requirements
| Department(s) Community Relations Development Services | CIP Approval Required No | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Receive National GFOA Certificate of Achievement for Excellence in Financial Reporting (CAFR Program) | Department(s) Finance | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Complete Citizens’ Financial Report (PAFR)
| Department(s) Finance | CIP Approval Required No | Funding Committed Yes | Target Date FY2026* |
| Implementation Items Obtain AAA Bond Rating | Department(s) Finance | CIP Approval Required No | Funding Committed Yes | Target Date FY2026 |
| Implementation Items Obtain Commission for Accreditation of Parks and Recreation Agencies (CAPRA) Recognition
| Department(s) Recreation | CIP Approval Required No | Funding Committed N/A | Target Date FY2027 |
*Represents annual commitment by the Town of Knightdale