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Strategic Goals & Priorities

Focal Areas

The Town Council will endeavor to successfully implement the Knightdale Strategic Plan. The Council will use the plan to guide its decision-making to ensure that their decisions are aligned with the objectives laid out in the plan. A key component of the plan is the identification and adoption of strategic priorities. 

These priorities represent all projects/programs/initiatives necessary to fully realize the Focus Areas of the Knightdale Strategic Plan. The Town Manager will work, in conjunction with the Department Directors, to recommend priorities that advance the Town’s strategic vision. These departmental recommendations will be formalized in a Strategic Goals & Priority calendar that identifies each item along with a target fiscal year for completion. These strategic goals will be adopted by the Council annually. 

The Town Manager has the overall responsibility for implementing the plan and will work in conjunction with the town staff to achieve the results envisioned by Council and the community. The Manager will facilitate an annual planning retreat for the Council, to ensure that the Knightdale Strategic Plan is a living document, which continually evolves to fulfill the mission and vision of our organization.

 

SAFE

Safe

Knightdale is a safe community, where residents feel secure throughout the Town, the crime rate is low, and public safety personnel have a positive relationship with the community. 

Implementation Items Department(s) CIP Approval Required Funding CommittedTarget Date 
Relocate Fire Station #1 to Forestville Road Administration 
Fire 
Public Works 
YesYesFY2024

Deploy New Fire Apparatus into Service 

  • 2 new engines 
Administration
Fire 
YesYesFY2024
Maintain CALEA Accreditation Status  PoliceYesYesFY2024
Construct New Public Safety Center Administration 
Police 
Fire 
Public Works 
Finance 
Development Services 
YesYesFY2025
Identify Land for Mailman Road Fire StationAdministration 
Fire 
YesYesFY2025

Construct Community Area Funding Grant Projects 

  • CAMPO Grant
  • Design and construction for 2 Knightdale Boulevard crosswalks and sidewalk gap projects 
Development Services YesYesFY2025

Adopt Knightdale Safety Action Plan 

  • USDOT Safe Streets for All Grant 
Development Services YesYesFY2025

 

CONNECTED & INCLUSIVE 

Knightdale actively pursues balanced growth with exceptional design to maintain its small town feel and appearance. Through the creation of unique community spaces and a welcoming environment for entrepreneurs and small businesses, we are creating a connected and inclusive town. 

Implementation Items Department(s) CIP Approval Required Funding CommittedTarget Date 

Implement Economic Development Plan 

  • Create strategy to work with community partners 
  • Explore incubator space for the small business community 
Administration 
Development Services
Community Relations
NoNoFY2024

Revise 4th of July Special Event 

  • Revise event to meet needs of rapidly growing community 
Administration 
Parks & Recreation 
Police 
Fire 
Public Works 
NoYesFY2024

Develop Plan for Missing Transportation Connections 

  • Sidewalks - First Avenue and Old Knight Road 
  • Sidewalks - First Avenue and Smithfield Road
  • Any applicable roadway gaps (work with Kimley Horn) 
Development Services 
Finance 
Public Works 
YesNoFY2024

Adopt Affordable Housing Plan 

  • Define affordable housing, identify Knightdale vulnerabilities, and adopt an actionable plan to ensure equitable access
  • Explore potential partnership with Wake County to ensure affordable accessibility 

Development Services
Finance
YesYesFY2024
Adopt Revised KnightdaleNext 2035 Comprehensive Plan Development Services YesNoFY2025
Explore/Identify a Viable Workforce Housing Project  Development Services NoN/AFY2025

 

SUSTAINABLE 

Knightdale promotes the stewardship of its environment, the resiliency of its resources, and the maintenance of a financially sustainable government.  

Implementation Items Department(s) CIP Approval Required Funding CommittedTarget Date 

Expand Environmental Stewardship Commitments

  • Establish benchmarks for local governments and create organizational metrics for Town Council adoption  
AdministrationNoN/AFY2024
Explore Feasibility of a Land Banking PolicyAdministration NoNoFY2024
Receive Unqualified Financial Audit Opinion for FY2023 Finance NoYesFY2024

Complete Comprehensive Budget Document

  • Submit for National GFOA Distinguished Budget Presentation Award 
FinanceNoYesFY2025

 

ACTIVE & HEALTHY  

Knightdale brings people together and boasts happy residents by promoting and sustaining a high quality of life and providing recreation and leisure activities to meet diverse interests.   

Implementation Items Department(s) CIP Approval Required Funding CommittedTarget Date 
Construct Panther Rock Park  Administration 
Public Works 
Parks & Recreation
YesYesFY2024
Construct Mingo Creek Greenway Extension Development Services 
Public Works
Finance
YesYesFY2024

Development of Major Passive Park – Hodge Road at I-87

  • Develop appropriate strategy 
  • Explore ILA with Wake County 
Development Services 
Parks & Recreation
Finance 
YesNoFY2024
Develop a Public Art Program Parks & Recreation 
Development Services
Community Relations 
NoNoFY2024
Obtain CAPRA Accreditation Parks & RecreationNoNoFY2025
Design KSP Playground Replacement Parks & Recreation
Public Works
YesNoFY2025
Construction of East Neuse River Greenway (Langston Ridge Connector) Development Services YesNoFY2025

Construct Knightdale Community Center

  • Complete Spatial Needs Study (FY2024) 
Administration 
Parks & Recreation 
Public Works 
YesNoFY2025

 

ORGANIZATIONAL EXCELLENCE 

Knightdale’s government is operated efficiently and transparently by outstanding employees who focus on excellent customer service and open communication. 

Implementation Items Department(s) CIP Approval Required Funding CommittedTarget Date 
Prepare Facility Strategy to Address Town Hall Limitations Administration NoN/AFY2024

Develop Strategy for 2025 Tax Revaluation

  • Identify revenue projections for operational needs and strategic goals  
Administration
Finance
NoN/AFY2024
Receive National GFOA Certificate of Achievement for Excellence in Financial Reporting (ACFR Program) FinanceNoYesFY2024

Complete Citizens’ Financial Report (PAFR)

  • Release publication including PSA via social media outlets 
  • Submit for National GFOA Award for Outstanding Achievement in Popular Annual Financing Report 
FinanceNoYesFY2024

Implement Supervisory Training Program 

  • Internal training program for supervisor level expectations held in small class format 
Human ResourcesNoYesFY2024

Prepare Appropriate “Shovel-Ready” Project Portfolio

  • Prepare construction plans for Knightdale Community Center and appropriate transportation projects 
AdministrationYesNoFY2025

Renovate Town Council Chambers 

  • Install second floor audio visual sound booth (increase usable area)
  • Renovate dais to accommodate joint public hearings 
  • Install contemporary technologies  
Administration  
Public Works 
YesNoFY2025